Lynda Learning JIRA Service Desk


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Torrent Hash : 6BEB244D6F5D7A48EB9357D7F3783CF546FF2D74
Torrent Added : 1 Year+ in Other - Other
Torrent Size : 147.26 MB


Lynda Learning JIRA Service Desk
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Torrent File Content (31 files)


Lynda - Learning JIRA Service Desk
    03. Service Desk Administration
          05 - Challenge- Create a new customer portal with groups and requests.MP4 -
611.95 KB

    01. Overview of JIRA Service Desk
          05 - Challenge- Create a new agent in Service Desk.MP4 -
642.92 KB

    05. SLAs and Notifications
          04 - Challenge- Create a new SLA against one of your requests.MP4 -
647.9 KB

    04. Service Desk Workflows
          04 - Challenge- Correctly adjust a factory SD workflow.MP4 -
697.29 KB

    02. The Customer Portal and Notifications
          04 - Challenge- Create a new Service Desk project.MP4 -
838.92 KB

    06. Conclusion
          01 -Next steps.MP4 -
988.04 KB

    00. Introduction
          02 - What you need to know.MP4 -
1.24 MB

          01 - Welcome.MP4 -
1.61 MB

    01. Overview of JIRA Service Desk
          06 - Solution- Create a new agent in Service Desk.MP4 -
2.27 MB

    03. Service Desk Administration
          06 - Solution- Create a new customer portal with groups and requests.MP4 -
2.48 MB

    05. SLAs and Notifications
          05 - Solution- Create a new SLA against one of your requests.MP4 -
2.67 MB

    03. Service Desk Administration
          04 - Email requests and satisfaction settings.MP4 -
3.56 MB

    04. Service Desk Workflows
          05 - Solution- Correctly adjust a factory SD workflow.MP4 -
3.84 MB

    03. Service Desk Administration
          03 - Linking to a knowledge base.MP4 -
4.19 MB

    01. Overview of JIRA Service Desk
          01 - What is JIRA Service Desk-.MP4 -
4.62 MB

    05. SLAs and Notifications
          03 - Reporting.MP4 -
4.81 MB

    00. Introduction
          03 - JIRA instance setup.MP4 -
5.08 MB

    04. Service Desk Workflows
          03 - Custom rules.MP4 -
5.15 MB

          01 - Workflow overview.MP4 -
5.32 MB

    02. The Customer Portal and Notifications
          05 - Solution- Create a new Service Desk project.MP4 -
5.4 MB

    03. Service Desk Administration
          02 - Queues.MP4 -
5.81 MB

    05. SLAs and Notifications
          01 - What are SLAs-.MP4 -
6.17 MB

    01. Overview of JIRA Service Desk
          03 - Overview of administrator features.MP4 -
6.66 MB

    05. SLAs and Notifications
          02 - Creating an SLA.MP4 -
6.91 MB

    02. The Customer Portal and Notifications
          03 - Customer notifications.MP4 -
7.27 MB

    01. Overview of JIRA Service Desk
          02 - JIRA Service Desk example.MP4 -
7.42 MB

    03. Service Desk Administration
          01 -Customer permissions.MP4 -
8.84 MB

    02. The Customer Portal and Notifications
          01 - Overview of the customer portal.MP4 -
8.91 MB

    04. Service Desk Workflows
          02 - Automation.MP4 -
10.31 MB

    01. Overview of JIRA Service Desk
          04 - Agents vs. users vs. customers.MP4 -
10.34 MB

    02. The Customer Portal and Notifications
          02 - Creating requests and groups.MP4 -
12.07 MB



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